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ALL CUSTOMER SUCCESS STORIES
Every case study demonstrates how we transform complex challenges into operational success using advanced technologies and client-centric approaches
Redesign of a compensation scheme
Redesign of the career management policy, processes and tools
Migration to a new billing system
Definition of the target billing system
Sofrecom selected by the Nigerien government to support its digital transformation
Deployment of a very high broadband infrastructure in Benin
Deployment of a high-speed infrastructure in Benin
As part of its five-year "Bénin Révélé" project, launched by President Patrice...
Project Management of an international B2B IOT program
Network transformation project
Development of an application for maritime transport safety
Development of a mobile and web application to track traffic violations
Study and technical support to digitalize procedures
Design and development of e-services for a government
Study of the impacts of digital transformation
Transformation of online stores for Orange France
Shaping of a fixed operator's Information System (IS) master plan
Selection for a Service Management Center & Technical Management Center
A digital communication strategy to increase notoriety on social networks
Impactful internal communication on Mobile Financial Services
IoT market studies in Europe
A new mobile money service for an operator in Middle East
The MIPA brings very high broadband to Albania
IoT Market Assessment
Evolution towards greater throughputs
Orange CXMB building an unrivaled customer experience
webe bets on digital to launch differentiating LTE services services
PTCL accelerates the improvement of the quality of its network for a better customer experience
PTCL accelerates network quality improvement for a better customer experience.
Pakistan Telecommunication Company Limited (PTCL) s’est associée à Sofrecom...
Orange optimizes its e-commerce traffic acquisition strategy in Europe and Egypt
TelOne future-proofs its network and optimizes costs
Silknet defines and deploys its transformation plan to develop customer satisfaction and loyalty
TelOne future-proofs its network and optimizes costs
Regional Transformation
Data Center Space Optimization
Commercial and Financial Supervision
B2B Customer Relationship
Fixed Number Portability Management
Information System Transformation
Information System Transformation Deployment
Information System Transformation Plan
Managing a Due Diligence
An opportunity study for smart power grids in Africa
Reinforcing an operator’s positioning in the B2B market
Writing a position paper about data monetisation
Cutting down on poor quality in offers’s order/ delivery chains
Assessing the market potential for a sponsor roaming offer
Launching shops and training the sales force
Study of key elements in trust in customer relation, and of digitalisation
Positioning strategy for B2B digital solutions in Orange MEA
Business Continuity Planning (BCP)
Supervision of TD-LTE network implementation
Setting up a Services Management Centre (SMC)
Our customer was committed to transforming his operational organisation so as...
A Cloud-based Solution in hosting health data
Mobile network quality measurements
Implementing a CXM solution
Content offers on mobile TV and broadband
Building a fixed-mobile converged core network
Building a regional digital interconnection network
High-speed fibre network design
RAN renewal and LTE roll-out
CLIENT TESTIMONIALS
Orange International Carrier
The team of consultants stands out for its commitment, professional attitude, high standards, and the quality of its deliverables. It shows significant potential for development.
Ecowas
We anticipated an outside-in perspective on digital development in West Africa, and Sofrecom successfully delivered this insight, enriching our understanding and strategic approach to the region's evolving landscape.
Orange Innovation
Le contact avec l'équipe dirigeante et le prestataire a été extrêmement satisfaisant. La qualité de leur travail et leur engagement sont remarquables et continuent de s'améliorer.
Orange France
Tous les projets ont été livrés avec un bon niveau de qualité et les délais ont été respectés.
Fruit d'une collaboration efficace, d'enjeux partagés, de recrutements attentionnés, d'implication de tous, d'énergie investie pour que tout le monde monte en compétences, d'une relation saine et constructive de part et d'autre.
Orange DSI
A well-established agile culture, with regular high-quality deliveries, few bugs, and deadlines met. After 10 years of working with Sofrecom on two major projects, we remain very satisfied.
Orange Wholesale
Excellent foresight and responsiveness. Sofrecom always has solutions, and they deliver on their commitments!
Orange DSI
Le modèle mis en place par Sofrecom a démontré son efficacité et sa solidité sur les deux dernières années. Il présente même des atouts supérieurs à ceux des acteurs spécialisés, à valoriser pour d’autres opportunités.
Orange France Technical Department
A positive collaboration, built on strong commitment and mutual trust.