Customer case

Mobile network quality measurements


An operator in the Middle East wanted to compare the quality of his mobile network to that of his main competitors and to identify where he could make improvements so as to ensure his nationwide leadership.


Sofrecom conducted measurement campaigns involving the country’s three main mobile networks. In order to assess the footprint and quality of voice and data services (2G/3G/4G LTE), and then to perform an initial performance analysis, Sofrecom determined a benchmarking method and developed a tool to process the measured data. In order to make sure that the method would continue being performed, local teams were then given a skills transfer.


The weak spots identified during the mission can now be analysed in more depth, or be involved in corrective action plans. In addition, the customer now has a perspective on his competitors’ strategy.