Welcome - Sofrecom the Know How Network

Our Mission

We support the transformation and development of telecoms players to build a connected world, creator of links.
Discover Sofrecom
Our Know-How

We provide advice, IT development and operational solutions, capitalising on the expertise of our teams and Orange Group innovations.
Discover our expertises and solutions
Our Commitment

To contribute to the creation of a connected world where employees, clients and stakeholders are able to interact with and trust each other, so that digital technology can be used as a lever for economic, social and environmental development.
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Join us

The assignments that we offer our employees are very varied and enable everyone to find their own way in the area that matter to them.
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Our lastest
Publications

Point of view

Is crowdsourcing the perfect solution for measuring network service quality?

Point of view

The local manager: the keystone in agile transformation

White paper

Challenges and opportunities of digital financial services

Sofrecom homme smartphone digital client

Point of view

How to launch an efficient bot?

Our current
Solution

Digital Innovation

An exemplary customer experience is a source of differentiation, additional revenue and customer loyalty. This experience must factor in all the contact channels offered to customers and take advantage of the opportunities that digital solutions present to improve the customer experience and reduce costs.