Our White Papers

The company faced with a new challenge: employee commitment to the environment

The Proxy Product Owner: new role or agile anti pattern?

In recent years, a new role within agile teams has emerged: The Proxy Product...

Sofrecom has signed a partnership with SCALED AGILE to deliver SAFe® certification training

Committed to the digital transformation of its customers, Sofrecom has signed a...

Digital technology is becoming a factor in economic recovery, says Elias Saab

5G seen as the next generation of mobile

5G is seen as the next generation of mobile but may actually become a...

Consolidation of the MVNO market: solution for a 4 operators market?

Since the arrival of Free on the mobile market in 2011, France became the home...

Challenges of a CARVE-OUT operation

In case of sale-merger-acquisition operations, there is usually a step of...

How artificial intelligence is revolutionizing telecoms ?

Partnership with Camusat to support the Tower Companies

Sofrecom and Camusat sign a partnership to support the Tower Companies to...

Sofrecom’s activities in favor of digital inclusion are once again honored

Sofrecom receives the trophy for the best CSR initiative. This trophy, awarded...

Telecom operators: which strategies are needed to meet the challenges of sustainable development?

Today, there can no longer be economic performance without environmental and...

Coverage of rural areas: Business model change could alter the game

Mobile network deployments in rural areas are constrained by the lack of...

The marketing studies at the heart of agile projects

Agile methods have become almost systematic when it comes to project...

Agility, an asset for a successful company launch

A year away from D-Day of a new subsidiary creation, whose deadline was a...

Sofrecom Tunisia celebrates its 10th years anniversary

Sofrecom Tunisia celebrates today its 10th anniversary and now counts more than...

Telecom operator: The inevitable decline of international traffic

Since 2015, international voice traffic on the interconnected public networks...

Operators and financial markets: a long history of disharmony?

With the arrival of 5G, the rise of fiber needs related to remote work, the...

Operators facing the challenges of the circular economy

Telecom operators embrace circular economy to cut e-waste, reduce CO2 emissions...

Adopting a “user-centric” approach for interoperable mobile financial services

The interoperability of mobile financial services is one of the essential...

Deployment of buried terrestrial telecom backbones

Terrestrial backbones are an essential component of the telecom chain

Congo will soon boast a national digital identification system

Agricultural Insurance & Digital Payment

Find out how digital payments play a key role in accessing farm insurance

Challenges and advancements in the era of data and artificial intelligence

Artificial intelligence contributes more than ever to building a better present...

The Enterprise in the AI's era

AI projects are deeply transformative. Their success requires organizational...

The challenges of DATA-AI for operators

Artificial intelligence, opens up vast opportunities for individuals, economies...

GAFA, BATX and operators on the hunt for data and AI

The need for tighter regulation of GAFA and BATX could reshuffle the deck....

Ethics: Lever of trust in the development of an inclusive and responsible AI

Smart technologies can also drift towards manipulation, worsening inequalities,...

Data-AI skills development at the heart of operators' transformation

To continually reinvent the experience of its individual and business...

Improve the quality of service on mobile networks

What network engineer has never dreamt of having the right tools to predict and...

Advances in conversational AI are shaping the future of customer relationship management

By becoming the essential gateway to human support, chatbots create a form of...

Artificial intelligence can help bridge the digital divide

Launching participatory communication platforms for citizens without internet...

GAIT: The GSMA's initiative to reduce gender inequality in mobile usage

GAIT toolkit for machine learning and subscriber usage analysis provides mobile...

Public-private partnership around mobile data: Assisting in managing the COVID-19 health crisis

The COVID-19 pandemic has presented to the world unprecedented challenges,...

The future of marketing will be driven by AI

Marketers will have to harness artificial intelligence to make it an ally in...

Data science: the pragmatic approach to AI

To putt data at the heart of a company's decisions by adopting a...

Data and AI: What value for operators?

With technological innovations, telecom operateurs had to reinvent. they have...

Online workshops with the European Investment Bank

How Agility boosts Skills Development ?

Agile methods enhance competitiveness by delivering value regularly and...

The e-health driving democratization of access to healthcare in Africa

What is the role of telecom operators in digital healthcare?

Identifying the role of telecoms operators in digital health. They have a...

Monetization of 5G services and growth of private mobile networks: is there a paradox?

Omnicanality: how to combine homogeneity and differentiation?

Multi-channel, cross-channel, omnichannel are all "key words" that express the...

Will 5G exacerbate the digital gap/divide?

Agile coaching in Design Thinking or how to lead an ideation workshop remotely?

Identity protection: What future for client authentication?

Which Customer Experience evolutions in times of health crisis?

The health crisis linked to COVID-19, which is currently affecting the entire...

The interoperability of mobile money services: Inevitable evolution towards the hub model

Mobile money interoperability: the governance challenge

Solar energy: Towards a democratization of solar kits for a B2B use in Africa?

How can an operator implement a green ITN program?

Telecom operator are increasingly aware of the challenges existing at the level...

How to reconcile digital innovation strategies and ecological transition

Digital uses have become essential to our professional and societal lives and...

How to reconcile digital innovation strategies and ecological transition

Digital uses have become essential to our professional and societal lives and...

The 3 main organizational models of open innovation

The podcast market: Analysis and avenues for reflection for operators

While the COVID-19 pandemic is compromising the radio industry,...

Equality men and women at Sofrecom

Business interest in eco-friendly innovations

Learn how startups and corporations drive climate innovation and create green...

Sofrecom embracing the digital transformation game

Definition and piloting of an Energy Action Plan

Putting the spotlight on Sofrecom’s corporate social responsibility strategy

Best wishes for 2021

Collective efficiency and teleworking in an agile context: it works!

Before the health crisis, teleworking was offered to employees on a fairly...

Voice Research and its Impact on SEO

In a context where users tend to want information within a voice range, it...

Collective Efficiency and Remote Work in an Agile Context: It Works!

Discover how to maintain collective efficiency and team spirit in remote work...

Digital Sobriety, a visionary choice

The keys to the successful digitization of government payments

Working from home in Agile mode: best practices

General rules Working with agile teams remotely is not just about the...

Sofrecom wins award for best CSR initiative

Network financing through public private partnerships

Public-private partnership (PPP) agreements enable central and local government...

Fiber optic network design and sites supervision in the Kingdom of Saudi Arabia

The health crisis is encouraging firms to transform their work organization and growth model

The health crisis: a lever for reflecting on the transformation of the work organization model

Business Agility can help us through difficult times

Until recently, in business circles, the term “disruption” was linked to...

Hosting strategy for the Communication service providers (CSPs)

In a context of 5G deployments acceleration, coupled with the necessity to...

Agility has made homework easier

Everywhere we hear “I’m more productive” working from home. More productive,...

Covid-19 : have a new managerial posture

Does teleworking harm innovation?

Mass teleworking is like freediving When lockdown began, the move...

Interopérabilité des moyens de paiement

Sofrecom analyzes African mobile payment interoperability: industry-led vs...

Transformation digitale du secteur agricole en Afrique

Sofrecom sponsor at Telecom Review Summit 2020

How can companies turn the Customer Experience into a differentiating tool?

It is common knowledge that consumers, by their very nature, are unfaithful....

How to transform customer experience into a differentiation tool ?

Everyone knows that, by nature, consumers are unfaithful. Always seeking better...

Edge Computing: what are the opportunities awaiting telecom operators?

Seeing the exponential growth of connected objects, video streaming and new...

When and how to virtualize networks

Virtualization of network functions – known as NFV[1] – is now mature and...

How to co-build store transformation with the field

The transformation of an operator’s stores involves major challenges in...

How to turn your customers into engaged customers?

Easy access to information and the explosion of social networks have made...

We all stand together against Covid-19!

Mobile money in the pandemic: a response to health and social emergency

Covid-19: Sofrecom pursues operations

The diversification of activities, a new challenge for telecom operators?

La diversification des activités est au cœur des stratégies des opérateurs...

Covid-19 : Best practices for business continuity management

Sofrecom Tunisia now counts 800 employees!

Digital inclusion : a societal challenge?

Learn how Sofrecom and Orange promote digital inclusion, equal access to the...

The challenge of selling mobile terminals in Africa

Marketing mobile terminals is a daily challenge for manufacturers and...

Covid-19:Keys to boost teamwork

Business continuity in severe crisis situation

Covid-19: Best practices to protect the network

Agile transformation: how to support the line manager?

The keystone of the agile transformation, the line manager needs adapted...

Covid-19: Best practices telework

Covid-19 : towards a global universal telecom service