Customer case

Plan d’actions gouvernance numérique

Thu 17 Dec 2020

Discover how Sofrecom supports effective digital governance with a structured and innovative action plan for organizations.

Côte d'Ivoire's Ministry of Posts and Information and Communication Technologies (MPTIC) is looking to rapidly launch digital governance projects to improve services for citizens and businesses, as well as ICT infrastructure projects.

Stakes

To meet its ambitions, the MPTIC called on Sofrecom to:

  • Translate its digital objectives into operational action plans to accelerate the launch of projects that will bring tangible benefits to citizens and businesses.
  • Drawing up an operational deployment roadmap

Methodology

To make this project a success, we drew on the cross-disciplinary expertise of our teams.

Our consultants have structured their support in 3 stages:

  • Updating the IT master plan
  • Identification of 4 distinct projects:
  1. Simplifying life for citizens, businesses and agents
  2. Modernising administration
  3. Bâtir et consolider les socles de la gouvernance numérique
  4. Supporting change
  • Breakdown of each project into a detailed, concrete action plan to achieve the MPTIC's ambitions

Results

The MPTIC now has a digital strategy broken down into 4 areas, enabling it to prioritise actions and facilitate their implementation.

It also has a deployment roadmap to carry out this project in a coherent, ambitious but realistic way.