Who we are

Who we are

What makes us unique

What makes us unique

With more than 3,000 experts mobilized internationally, we turn technological challenges into operational success. Being part of the Orange Group gives us privileged access to cutting-edge innovations and a unique technical legitimacy in the market.

Our team

Our team

Our governance ensures a strong framework that encourages and supports the initiatives of our talents in serving our clients. Structured according to the standards of the Orange Group, our management team guarantees ethics, transparency, and agility in each of our operations

Our International Presence

Our International Presence

With more than 3,000 experts deployed internationally, we transform technological challenges into operational success. As part of the Orange Group, we provide privileged access to cutting-edge innovations and a unique technical credibility in the market.

Our CSR commitment

Our CSR commitment

We place sustainability at the heart of Techco’s value. We ensure that every digital transformation becomes a driver of responsible and inclusive growth

Who we serve

Who we serve

Telecom Operators

Telecom Operators

Telecom operators are facing a decade of profound transformation. The rollout of 5G, the rise of Artificial Intelligence (AI), the critical importance of cybersecurity, and the commitment to responsible and sustainable digital practices (CSR/ESG) are reshaping the value chain. Sofrecom offers unique expertise, from strategy to operational implementation, to turn these challenges into opportunities for value creation.

Governments

Governments

In the age of AI and trusted cloud technologies, Sofrecom supports governments in combining agility with digital sovereignty to build resilient, secure, and trusted public services

International Institutions

International Institutions

Because digital technology is a catalyst for global development, Sofrecom turns institutional strategic visions into sustainable and measurable operational success

What we do

What we do

Connectivity & Next-Gen Networks

Connectivity & Next-Gen Networks

Optimize your infrastructure for sustainable performance and profitability

IT Transformation & Cloud-Native

IT Transformation & Cloud-Native

From siloed information systems to ‘Platform IT’: IT as a foundation for continuous innovation

Enhanced Customer Experience

Enhanced Customer Experience

Create a frictionless, omnichannel experience with real-time personalization. Sofrecom helps telecom operators unify customer data into a 360° view, simplify journeys with self-service, and connect AI and human agents for first-contact resolution.

Monetization & New Services

Monetization & New Services

Unlock the value of telecom assets with a Techco strategy. Sofrecom helps you monetize data, deploy private 5G for Industry 4.0, launch mobile financial services, and build partner marketplaces—while mastering regulatory complexity and go-to-market execution

Data AI & Automation

Data AI & Automation

Turn data into operational autonomy. Sofrecom delivers AI & automation across networks, IT and marketing enabling self-configuring/self-healing operations, Generative AI acceleration, MLOps industrialization, and predictive retention for measurable ROI

Trust, Resilience & Sustainability

Trust, Resilience & Sustainability

Protect critical assets with cyber resilience, sovereignty & compliance, and Green Telco initiatives. Sofrecom helps operators secure services (BCP/DRP, Zero Trust, DevSecOps), safeguard digital identity and location data (GDPR), and decarbonize infrastructure with measurable ESG actions

People & Organization

People & Organization

Reinvent your operating model to become an ‘Agile Tech Organization’ where collective intelligence serves excellence

Digital Government

Digital Government

Accelerate the digital transformation of your territory for the benefit of all

Customer Success

Customer Success

News & Insights

News & Insights

Jobboard

Jobboard

Careers at Sofrecom

Careers at Sofrecom

Chez Sofrecom, nous plaçons l’humain et l’innovation au cœur de notre stratégie. Notre promesse employeur repose sur des valeurs fortes : Attentionnés, Responsables et Audacieux

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Infography

Infographic: The chatbot's role in the customer experience

DATA & AI

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