Our customer, an operator, has set up a SAFe organization with several agile trains on all the fiber area. As part of the management of the FTTH Public Initiative Networks (PINs) launched by local authorities, our client called on our experts to manage the pre-sales and after-sales phases of PIN projects on the technical IT part:
Thanks to our expertise in agile methods, we have put at our client’s disposal a dedicated team of Business Owner (BO). This team was in charge of several missions:
Coordination of the technical response to the PIN FTTH calls for tenders, with the creation of a project structure mobilizing the various technical skills in order to:
Management of after-sales projects:
- Drafting and negotiating the transition contract specifying the technical and commercial operation transfer terms. The exchange of information describing the network uses the Gr@ce THD standard, which makes exchanges between all parties more fluid and allows for control of the built assets.
- Follow-up of takeover or transfer operations.
IS transformation strategy: collects all the business needs in order to:
Our client has a cross-functional view of the entire fiber IS domain and an operational agile train that :
Through the sharing and communication actions set up by our business owners, particularly during production start-ups, the satisfaction of the operational teams has been reinforced.