Mobile financial services

Select the best strategy to launch a mobile financial services and generate  new revenues.

The mobile financial services sector (MFS) continues to grow, driven by the implementation of more favourable regulatory frameworks in several markets. Now offered in more than 60% of developing countries, MFS occupies a strong position in the financial sector of many developing markets. They are becoming a major strategic challenge for telecom operators seeking diversification, new revenue and increased customer loyalty, and also for governments and international development agencies, because they contribute to the financial inclusion of unbanked populations.

However, making a success of a project to launch mobile financial services is a challenge and profitability is a long-term objective: only 17% of Mobile Money solution deployments achieve their goal and a large number of active users (source: GSMA).

Our experts are involved in all stages of your project, regardless of its maturity :

Our expertises

We deliver a wide range of services for the launch and improvement of Mobile Financial services,  adapted to the maturity of your project

Strategy & Regulation

Modelling, Regulation & Distribution

We support you in the undertaking of key aspects such as:

  • Analysis of market/regulatory environment
  • Identification of business opportunities presented by changes in regulations
  • Definition and deployment of a new Electronic Money Establishment model
  • Definition and implementation of a launch strategy for a Mobile Money offering
  • Optimisation of the Mobile Money-offering distribution network
About Strategy & Marketing expertise

Modelling, Regulation & Distribution

We support you in the undertaking of key aspects such as:

  • Analysis of market/regulatory environment
  • Identification of business opportunities presented by changes in regulations
  • Definition and deployment of a new Electronic Money Establishment model
  • Definition and implementation of a launch strategy for a Mobile Money offering
  • Optimisation of the Mobile Money-offering distribution network
About Strategy & Marketing expertise
Partnership Management

Partnership Management

Our experts bring an independent and objective point of view to advise you in the choice of suppliers :

  • Development of a partnership model

  • Drafting and negotiation of partnership contracts
  • Assessment of new partnerships

Partnership Management

Our experts bring an independent and objective point of view to advise you in the choice of suppliers :

  • Development of a partnership model

  • Drafting and negotiation of partnership contracts
  • Assessment of new partnerships
Mobile Payment Platform

Technical solutions for a Mobile Payment Platform

We help you to identify the best IT for your business needs :

  • Research into opportunities for the deployment of an interoperable payment model
  • Assessment of options for the selection of an interoperable payment platform
  • Benchmarking of technical solutions, gap analysis and recommendations
  • Platform integration and management
  • Deployment project management
About Development & Services Integration expertise

Technical solutions for a Mobile Payment Platform

We help you to identify the best IT for your business needs :

  • Research into opportunities for the deployment of an interoperable payment model
  • Assessment of options for the selection of an interoperable payment platform
  • Benchmarking of technical solutions, gap analysis and recommendations
  • Platform integration and management
  • Deployment project management
About Development & Services Integration expertise
Know Your Customer Management

KYC Management

Our scope of intervention is based on co-construction and involves an organisational diagnosis and an analysis of processes and information systems, in order to:

  • Development of a subscription tool for a Mobile Money offering
  • Overhaul of the customer onboarding process
  • Research into partnerships with Fintech players

KYC Management

Our scope of intervention is based on co-construction and involves an organisational diagnosis and an analysis of processes and information systems, in order to:

  • Development of a subscription tool for a Mobile Money offering
  • Overhaul of the customer onboarding process
  • Research into partnerships with Fintech players
Organization & Processes

Organization & Processes

We help you to build the most suitable organization for your MFS strategy and to update your internal processes:

  • Adaptation of the organization
  • Cost structure study and optimization plan
  • Process evolution to take into account the MFS activity
  • Training and coaching of your teams, Communication plan.
About Change & People expertise

Organization & Processes

We help you to build the most suitable organization for your MFS strategy and to update your internal processes:

  • Adaptation of the organization
  • Cost structure study and optimization plan
  • Process evolution to take into account the MFS activity
  • Training and coaching of your teams, Communication plan.
About Change & People expertise

Why Sofrecom ?

A dedicated practice with consultants experts in Mobile Financial Services :

  • An exceptional and comprehensive knowledge of Mobile Financial Services and their ecosystem
  • Ability to manage projects and to make connection between strategy and operational delivery
  • A know-how capitalized within the Orange Group

You want to know more about it,

Sylvain Morlière

Head of Mobile Financial Services Department

Contact our expert 

Request offer

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Customer cases & Insights