Network & IT Transformation
Attain your business objectives thanks to a high performance network and an efficient and agile IS.
Network and information system (IT) developments are guided by the company’s strategic objectives. Information Technology and Network (ITN) infrastructures are value drivers and promote agility and performance.
We help you to develop a network and/or IT transformation strategy in accordance with your business aims. We therefore cover all stages of a network or IT transformation project, from the design of a strategy to deployment and operation :
We define the objectives of your technical transformation. We advise you in your investment choices, organize your roadmap transformation and supervise the associated operations. To do so, our consultants :
- Audit : diagnosis and inventory of the existing network ou IS
- Define a Master plan and its roadmap : ambition and objectives to be reached, define multiple scenariis of your transformation plan by taking in account: costs, delays, risks.
- Study of IS and network architecture and define preliminery costing : CAPEX & OPEX
- Develop the transformation roadmap : organizational framing of the human resources, implementation scheduling, financing
We help you to identify the best IT for your business needs. Through the application of proven methodology and the use of the right tools, we support you at every stage of your project :
- Technical and functional audit, maturity assessment of your IT organization, processes and technologies
- Implementing the main IT and telecom standards (TM Forum, TOGAF, ITiL, Cobit) based on the best practices of Orange and the operators we work with
- Advice and recommendations on the best urbanization strategy : mutualization, reuse or optimization
- Rethink the IT operations and setting up an efficient, cost-effective and scalable application portfolio.
- Acting on operational performance from selecting the best supplier to monitoring integration and implementation.
Network Engineering : Design and deployment
Our expert consultants operate worldwide to migrate to the next-generation Very High Broadband networks (4G/5G, LTE, Fiber Backbone, FTTx,etc.):
- Designing networks and architecture, advising on investments
- Optimising processes, infrastructures and Security
- Production, Support & Maintenance, ITSM (ITIL)
- Delivering quality FTTH studies to safeguard the planning and costs of your deployments
- Measuring quality of service to proactively identify and solve the cause of service quality incidents.
End-to-End Quality of Service
The rapide increase in the volume of data, is a challenge for the operator's quality of service and also a threat to their profits. We accompany you in the control of the end-to-end QoS and respond to the key challenges
- Analyse the quality of service : end-to end measurement campagns that can assess the quality actually perceived by the customer.
- Set different quality objectives : analyse and assess the quality of services control element to fix your quality of service priorities.
- Prioritize the services and control the customer experience: With Sofrecom's QoS methodoly, we assist you to formalise the processes, set up the most efficient decision-making structure, define your communication plans as regards your customers and train your teams on the measurement and control systems.
Supplier management and negociation support
Optimizing the work of the suppliers requires experienced management. The network suppliers become an essential and strategic partner, whose management requires expertise and proven experience. Our experts bring an independent and objective point of view to advise you in the choice of suppliers :
- Ascertain business and technical needs
- Select the right partners : Set up RFPs, evaluate proposals, select suppliers and partners.
- Accompany the negociation
- Control the conformity of the works during the implementation.
Governance of transformation and deployment
We bring a proven methodology and adapted tools to coordinate the project actors, and thus ensure their compliance with the delivery schedule :
- Steering and monitoring the project
- Identify risks and manage action plans
- Coordinate and organize project committees
- Project management with Agile methods : design Thinking, devOps, ..
We work with you to develop a change management plan to ensure that your teams are fully committed.
Contact an expert
We help you anticipate the impact of technological changes and manage the resulting transformations to maximize their impact and generate value for your organization,
Discover our achievements in this sector
IS modernization and change management
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Customer study : rollout of fiber network in KSA
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Convergence audit of 3 Core IP Backbones
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Network virtualization audit
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Audit and recommendation for Datacenters
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Study of mobile network adaptations
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Implementing consistency checks to improve service quality and customer satisfaction
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Feasibility study for a digital ID system
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Mobile network sizing study
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Enterprise network audit and migration
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Information system architecture study
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Increase the reliability of mobile QoS analyses with SMAQ
Orange Ivory Coast has used SMAQ since mid-2018. Ferdinand Tra, Head of Service Management Center, shares his experience of this application. SMAQ is an application which analyses the Quality of...
Very High broadband master plan deployment support
Stake The 100% VHB project aims at making Orange the Very High Broadband (VHB) leader in France. Orange asked Sofrecom to support the VHB program in the zones of medium density population (ZMD) to...