sofrecom business consulting
creating value for operators
Sofrecom assisted this operator in the set up of its Mobile Payment plan.
Designed to simplify economic exchanges for customers without access to a bank account by offering the possibility to transfer money, pay bills and reimburse micro-credits via their mobile telephones.
Sofrecom consultants managed the commercial launch of a 2.0 service package on this operator’s web portal:
value proposal, definition of key services, group focus, implementation of a viral and events-based communications campaign.
Our teams advised this government in its strategy and action plan for the development of electronic administration.
We dealt with all aspects of the issue: services, technical aspects, manpower, legal issues and implementation management.
To boost the iPTV offer of this operator, Sofrecom designed and developed a range of innovative services, such as VoD.
Our teams also provided level 2 technical support for the services marketed.
To help the operator achieving a commercial launch within 6 months,
our team handled the management of all areas (marketing, communications, sales and customer service) and enabled the operator to set up a network of own-brand outlets in record time.
Sofrecom has been managing this public operator for the last 6 years.
The financial & operational achievements led the authorities to extend the contract, allowing to carry on transforming this operator.
Sofrecom increased the value of the GSM licences of the operators in this country so as to allow the regulator to negotiate their renewal.
Our team designed an economic forecasting model and applied the Discounted Cash Flows valuation
Sofrecom’s expertise in Revenue Assurance allowed this operator to master its financial flows,
reduce fraud and increase the professionalism of its auditing teams. The implementation of these methods resulted in an exceptional increase in profits.
Our consultants organised the segmentation of shared clients between the various subsidiaries of this operator.
It had immediate impact on targeting and effectiveness of the pre-paid recharge stimulation campaigns.
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