offers & services

quality of service

measurement and benchmarking

Strong demand from operators and marketing units for quality of service (QoS) offers

In today’s highly competitive markets, quality of service is the key to market differentiation for all operators.

A complete range of services

Sofrecom supports France Telecom’s development of its mobile, fixed-line and multimedia businesses in France and around the world.
It provides international consultancy services to many operators, sharing its broad, rich experience and focusing on their particular specialisations.

  • Network quality measurement services
    Sofrecom performs end-to-end QoS measurement campaigns to assess the quality actually perceived by users.
    Sofrecom can measure and analyse QoS on all mobile and fixed-line networks:
    > 2G and 3G cellular
    > WiMAX
    > landline
  • Quality of service evaluation of a vast range of services
    > on 2G/3G mobile networks: Voice, SMS/ MMS, Mobile data (internet, WAP, FTP, etc.)
    > on WiMAX networks: VoIP, Data
    > on landline networks: Voice, VoIP, Data (internet, FTP, TV, etc.)
  • Project team of technical experts
    An assistance and a support during the QoS evaluation.

Numerous references

France Telecom Orange AMEA (Africa Middle East Asia) Botswana, Cameroon, Ivory Coast, Jordan, Guinea Bissau, Guinea Conakry, Equatorial Guinea, Madagascar, Mali, Centrafrican Republic, Senegal.

Quality of service: a competitive advantage
Telecommunications operators are increasingly interested in solutions that can give them a competitive edge.

  • Solutions adapted to operators’ needs
    > the quality of service perceived by users is the key of the today’s voice and multimedia success
    > benchmark campaigns realized by Sofrecom enable operators to adapt their network optimisation strategy
  • Tangible benefits
    > enhanced customer satisfaction
    > competitive advantage
    > operational optimisation of networks
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