quality of service
measurement and benchmarking
Strong demand from operators and marketing units for quality of service (QoS) offers
In today’s highly competitive markets, quality of service is the key to market differentiation for all operators.
A complete range of services
Sofrecom supports France Telecom’s development of its mobile,
fixed-line and multimedia businesses in France and around the
world.
It provides international consultancy services to many operators,
sharing its broad, rich experience and focusing on their particular
specialisations.
- Network quality measurement services
Sofrecom performs end-to-end QoS measurement campaigns to assess the quality actually perceived by users.
Sofrecom can measure and analyse QoS on all mobile and fixed-line networks:
> 2G and 3G cellular
> WiMAX
> landline - Quality of service evaluation of a vast range of services
> on 2G/3G mobile networks: Voice, SMS/ MMS, Mobile data (internet, WAP, FTP, etc.)
> on WiMAX networks: VoIP, Data
> on landline networks: Voice, VoIP, Data (internet, FTP, TV, etc.) - Project team of technical experts
An assistance and a support during the QoS evaluation.
Numerous references
France Telecom Orange AMEA (Africa Middle East Asia) Botswana,
Cameroon, Ivory Coast, Jordan, Guinea Bissau, Guinea Conakry,
Equatorial Guinea, Madagascar, Mali, Centrafrican Republic,
Senegal.
Quality of service: a competitive advantage
Telecommunications operators are increasingly interested in solutions
that can give them a competitive edge.
- Solutions adapted to operators’ needs
> the quality of service perceived by users is the key of the today’s voice and multimedia success
> benchmark campaigns realized by Sofrecom enable operators to adapt their network optimisation strategy - Tangible benefits
> enhanced customer satisfaction
> competitive advantage
> operational optimisation of networks

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