PT Telkom Indonesia
main achievements
SISKA+: retain and expand the subscriber base
PT Telkom Indonesia chooses Sofrecom’s BCC solution as the core of its new information system.
Girafe - customer care relationship management
Operation of the telecommunication’s customer care relationship system, GIRAFE designed by Sofrecom, in the scope of the SISKA system, to run a total of 8.700.000 subscribers which covers 6 out of 7 Indonesia areas.

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