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Sofrecom assists and advises the telecom actors in the definition and development of new management solutions or customer relationship, so as to improve the performance and results as well as integrate new processes.
Sofrecom brings to the business segment new technologies as well as its unequalled experience of the organizations’ change and improvement, of processes and running modes. Many operators, ministries and regulatory authorities already benefit from Sofrecom’s services.
- CRM policy
- commercial process: distribution support, customer service, billing
- change management
- risk & audit management
- quality management
- revenue assurance
- fraud management
- security processes and solutions
more information ?consult our offers & services or contact us directly |